Help
Support
Need help with MoneySprout on the web or iOS? We're here for account questions, bank linking, and privacy requests.
Contact us
Email support@moneysprout.app and we'll get back to you as soon as we can — usually within one business day.
Prefer a form? Send us a message.
App: MoneySprout — Personal Finance
Developer: Altronica LLC
Privacy requests: privacy@moneysprout.app
Legal: legal@moneysprout.app
Getting started
MoneySprout is free to use. Create an account at moneysprout.app with email and password, or use Continue with Apple on web and iOS. The same account works across both platforms.
You can also explore the app without signing up using our live demo.
Linking bank accounts
MoneySprout uses Plaid to connect to your financial institutions in read-only mode. We never see or store your bank login credentials.
If linking fails, try again from Accounts → Add account. Some institutions require multi-factor authentication inside Plaid's secure flow. You can disconnect any linked account at any time from Accounts.
Account & security
- Sign in with email/password or Sign in with Apple. If you use the same email for both, your accounts are linked automatically.
- Reset your password from the sign-in screen using Forgot password? (email/password accounts).
- Enable two-factor authentication in Settings → Security
- Delete your account in Settings → Privacy & encryption. Data is removed within 30 days.
- Export your data from Settings before deleting if you need a copy.
iOS app
The MoneySprout iOS app uses the same account as the web app. Sign in with email/password or Sign in with Apple — your budgets, goals, and linked accounts sync automatically.
For Apple Card linking, grant Wallet access when prompted. Apple Card data is read on-device via Apple's FinanceKit framework and is not shared with third parties beyond your MoneySprout account.
If the app shows a connection error, check that you're on the latest version and try signing out and back in. Include your device model and iOS version when contacting support.
Privacy & data
We do not sell your personal or financial data. Read our Privacy Policy for full details on what we collect and how it is protected.
Optional zero-knowledge encryption is available in Settings. If you enable it, save your recovery phrase — we cannot recover encrypted data without it.
Billing
MoneySprout is currently free. We do not charge subscription fees or in-app purchases. If that changes in the future, we will update these pages and notify active users in advance.